Gouresh R Kotian
General Manager RBI
This is to inform you that my family and I had taken the services of Vacations Exotica (VE) for a tour to South Africa and Kenya between August 14 and 24, 2016. We had an excellent trip, thanks to your team which made such excellent arrangements. Beginning, your sales person (Ms. Supriya Jadhav) had explained on phone and later in person about the details of the tour, itinerary and the cost. She dealt with the entire process of ticketing, collection of papers, funds, delivery of visas / passports and other relevant process in an efficient manner. She was extremely polite, courteous and very professional. The persons who had come for collection of the documents, etc also had very pleasant behavior. I must say the choice of hotels in each and every place was great. The stay was very comfortable and VE took care of all our requirements. Some of the hotels were exquisite (esp in Knysna and Cape Town). The lunch / dinner were also arranged in very decent restaurants. We got Indian food and we were pleasantly surprised to get Idly sambhar in one restaurant, batata wada in one restaurant and Medu wada in another. The sightseeing has been arranged with lot of care to ensure that best and maximum places could be covered in the shortest possible time. The group was euphoric seeing the table mountain, the jackass penguins, the wild animals and of course the historic cape point. The gaming sessions to see some wild animals (big 5) in Maasai Mara was an experience by itself. We could see the big 5 except the leopards. The camping in the tents in Maasai Mara was an experience I will cherish forever. The tents were very comfortable and the staff took good care of us. The stay in Sun City though was enjoyable was relatively for a short duration as we returned back to Johannesburg next day. Hence you may consider if the stay at Sun City can be extended by a day and skip stay at Johannesburg. Last but not the least Mr. Jaspreet who accompanied us was very good. He was always there for us whenever we wanted any help. He ensured that all of us had a pleasant trip and he became almost as if he was part of us rather than being a person from VE. In all it was a fabulous trip. Had great time and all the other people accompanying us also were very very happy with the tour.
I must say it was 'Value for Money' trip - full paisa wasool. I am surely looking forward to go to my next trip with VE and will definitely recommend you to my friends & relatives for ensuring that they too have a wonderful tour abroad.